Privacy Policy

The data controller is:
Ramos Groupe – 1 impasse des Pontils 31500 Toulouse
Contact : contact@casadora.fr

We only collect the data strictly necessary to establish contact and manage requests through our form:

• First and last name
• City
• Email address
• Phone number (optional or mandatory depending on the form)
• Free-text message

We do not collect any sensitive data.

The data collected is used exclusively for:

• Responding to your requests via the contact form
• Contacting you regarding your project
• Managing customer or prospect relations

No data is used for commercial purposes without your prior consent.

The legal basis is consent (checkbox before submitting the form), or legitimate interest in the context of the pre-contractual relationship.

Data is retained for:

• A maximum of 12 months from the last unanswered contact
• Or for the duration of the customer relationship, if it continues

Only authorized persons within Casadora (or Ramos Groupe) have access to your data. No data is transferred or sold to third parties.

We implement technical and organizational measures to ensure the security of your data.

The site is hosted by : IONOS
Address : 7 place de la Gare - 57200 Sarreguemines
Data is hosted in Europe.

The website www.casadora.fr uses:

• Technical cookies, essential for proper functioning (navigation, secure access, etc.);
• Audience measurement cookies via Google Analytics, in order to analyze site traffic and improve our content.

The use of Google Analytics involves the placement of third-party cookies. This data is collected anonymously (IP address partially masked) and does not directly identify you.

During your first visit, a banner allows you to:

• Accept or refuse all cookies,
• Or customize your choices.

You can change your preferences at any time by clicking on this link.

To learn more about the cookies used, their lifespan, or how to configure your browser, you can consult our dedicated page or visit the CNIL website: www.cnil.fr

In accordance with the GDPR, you have the following rights:

• Access to your data
• Rectification
• Deletion
• Restriction or objection to processing
• Data portability

You can exercise your rights by writing to:: contact@casadora.fr

In the event of a dispute, you may file a complaint with the CNIL www.cnil.fr – 3 Place de Fontenoy, 75007 Paris

This policy may be modified at any time. We encourage you to consult it regularly.